Knowledgebase

Can I use ALL CAPS in user names?
No, you never want to use ALL CAPS in a username. 

How do I check my e-mail?
You can use any e-mail client such as Microsoft Outlook, Eudora, etc. to access your e-mail...

How do I get to the Web based e-mail client?
Just type www.yourdomain.com/webmail or www.yourdomain.com:2082

How do I setup my IMAP account with Outlook Express or Outlook 98/2000/XP?
1) Log into cPanel.2) Click on Mail.3) Click on Add/Remove accounts4) Click on Outlook Express...

I have followed your directions for sendmail e-mail, but I still get an error, why is this?
As long as you are certain you have followed the instructions for setting up your e-mail client...

I'm getting this error: 553 SMTP Relaying Denied
This error is caused for one of two reasons: You are attempting to send email to a domain...

What is the maximum file size for attachments?
E-Mail attachments are limited to 5MB in order to enhance the overall performance of your e-mail...

What mail servers does Eugene Hosting run?
Eugene Hosting runs exim for SMTP, CPPOP for POP3, and University of Washington's IMAPD for...

Why is my e-mail not working?
This could be due to one (or more) of several factors. Please follow these instructions to...